Warranty Check

How to Check SuperBox’s Warranty Period and Sellers Authorization?

What to do if your Superbox get trouble?

All SuperBox products’ warranty period last one year, if there are any problems with your SuperBox Android box, please contact your seller or our customer service.

In the first, to save your time, our technical support will do the best to help you to solve the problem by yourself. For the worse case, if your hardware gets into trouble and you won’t able to fix it, you can send the product to us and we will repair it for free within one year.

How to check your warranty period?

SuperBox warranty period started the first time you activated the device, and you can check how many days left on this . Firstly, click the Verification on the website menu, then you go to the authenticity page, enter your box ’s MAC ID(You can find it on the screen or on the package).

What to do if your SuperBox warranty period gets expired?

If your warranty period gets expired, don’t worry, you ’re still able to enjoy SuperBox service. Even if your device gets broken, and need to send it to us for repair, we only charge for the repair.

How to check your seller’s authorization?

SuperBox provides official authorization to all qualified distributors. If you buy SuperBox products from unauthorized dealers, your warranty may not be guaranteed. So you ’d better check if your seller is authorized. To verify that we are authorized resellers of the SuperBox. Scroll down and input the Authorization Code. You need to check if the store name and platform are matched.